Thursday, June 23, 2016

A predator curriculum? (And are the rest of us without sin?)

An article in yesterday's LA Times claims that Trump University urged its students to take advantage of distressed homeowners in the wake of the 2008 real estate bust to build their personal fortunes.

This is easy to believe, given Donald Trump's track record for shady dealing:


Trump aside, as many colleges and universities face financial crises in this challenging Fifth Wave in higher ed's history, what moral obligations do we face?

For example, the for-profit higher education sector has been under attack by the Department of Education for the past couple of years... and for good reason.  

EXAMPLE: The Late, Great Corinthian Colleges


           Less than three years ago, Corinthian Colleges, Inc. was one of the biggest and most powerful players in the for-profit sector of higher education.  But by mid-2014 its neck was in the Department of Education’s noose. The U.S. Department of Education’s Federal Student Aid (FSA) office has placed Corinthian Colleges Inc. on an increased level of financial oversight after the company failed to address concerns about its practices, including falsifying job placement data used in marketing claims to prospective students and allegations of altered grades and attendance.
       “The Department’s foremost interest is to protect students and make sure they are educated by institutions that operate in accordance with our standards,” said U.S. Education Under Secretary Ted Mitchell. “We made the decision to increase oversight of Corinthian Colleges after careful consideration and as part of our obligations to protect hardworking taxpayers and students’ futures.”
        Corinthian was the parent company of the Everest Institute, Everest College, WyoTech and Heald brands, which enroll 72,000 students nationwide who receive $1.4 billion in federal financial aid money annually. All of Corinthian’s campuses were required to wait 21 days after submitting student enrollment data to draw down money for federal student aid. The Department remains in close contact with Corinthian executives to protect the interests of the students enrolled at its various campuses.
       FSA places higher education institutions on heightened financial oversight for a variety of reasons. The Department has requested data from Corinthian multiple times in the last five months to address inconsistencies in the company’s job placement claims for graduates, but Corinthian officials have not turned over the documents. Since January 2014, the Department had sent Corinthian five letters requesting data and other documentation required by law. The Department notified Corinthian of heightened monitoring on June 12, which the company acknowledged today in a filing with the Securities and Exchange Commission.  (DOE, June 19, 2014)
        On June 23, 2014, the Depart announced that it was working with Corinthian on a plan to avoid an immediate closure of the career training program chain and prevent suddenly disrupting the education of 72,000 students and the jobs of 12,000 employees.
The Department and Corinthian signed a memorandum of understanding Sunday that requires the company to develop a plan to sell and teach-out programs across the country over the next six months, including hiring an independent monitor approved by the Department to oversee its finances and the sales process. In exchange, the Department has agreed to immediately release $16 million in federal student aid for students currently enrolled at Corinthian campuses. Corinthian is required to provide enrollment documentation to back up the funding request.
       “Students and their interests have been at the heart of every decision the Department has made regarding Corinthian,” said U.S. Under Secretary of Education Ted Mitchell. “We will continue to closely monitor the teach-out or sale of Corinthian’s campuses to ensure that students are able to finish their education without interruption and that employees experience minimal disruption to their lives. The Department is committed to ensuring all students receive a quality education that leads to a well-paying job and a strong future.”
 Under the agreement, Corinthian is required to put teach-out plans in place for all schools, including those for sale.  An independent monitor approved by the Department will review matters related to ongoing operations and will have fulltime access to Corinthian’s financial and operating records. In addition, Corinthian is permitted to continue enrolling new students but must reimburse any students who enroll in a campus found to be ineligible for federal student aid through the Department’s reviews and investigations.
      The Department put Corinthian on heightened financial monitoring with a 21-day waiting period for federal funds on June 12th, after Corinthian failed to comply with repeated requests to address ongoing concerns over the company’s practices, including falsifying job placement data used in marketing claims to prospective students and allegations of altered grades and attendance.
       As part of the agreement, heightened financial monitoring remains in effect and Corinthian has agreed to turn over data that the Department has been requesting for the last five months to address inconsistencies in the company’s job placement claims for graduates, as well as grade and attendance records. Inquiries by the Department and other federal agencies into Corinthian’s practices will continue.  (DOE, June 23, 2014)
        With the swiftness of the changing tides, by early July 2014 the DOE and Corinthian agreed to an operating plan that provided the company’s 72,000 students at the company’s career colleges a chance to complete their education and protects taxpayers’ investment while Corinthian works to either sell or close its campuses across the country in the next six months. The plan calls for an independent monitor that will oversee this process for all programs owned by Corinthian, including Everest, Heald and Wyotech campuses. “We have accepted an operating plan for Corinthian Colleges Inc. that will protect students’ futures and fulfill the Department’s responsibilities to taxpayers moving forward,” U.S. Education Under Secretary Ted Mitchell said. “Ensuring that Corinthian students are served well remains our first and most important priority, and we will continue to work with Corinthian officials and the independent monitor on behalf of the best interests of students and taxpayers.” In order to ensure that Corinthian can still provide classes for its current students, the Department has agreed to release $35 million in student aid to be used solely for education activities - all of which must be approved by the Department. Under the operating agreement, which is effective July 8th Corinthian also agreed to the following:
  • Corinthian’s campuses will inform students of their options, and every campus will institute a plan so students can complete their programs without disruption, if they choose to do so. The operating plan will also immediately halt enrollment at schools that are operating under this teach-out provision and require additional notification and disclosures for campuses that are being sold.
  • Corinthian will only use federal student aid funds for normal daily operations, including student refunds, payroll expenses (including retention arrangements), accounts payable, interest and related fees, and related professional fees. Corinthian will not use federal funding to pay dividends, legal settlements of lawsuits or investigations, or debt repayments. Additionally, bonuses, severance payments, raises and retention agreements must be reported to the monitor and the Department at least two weeks prior to the creation of contractual obligations and are subject to the approval of the Department.
  • Corinthian will hire an independent monitor - approved by the Department - that will have full and complete access to Corinthian personnel and budgets to ensure prudent financial management and see that taxpayer-funded federal student aid dollars are spent well. The monitor will also review teach-out plans and sales of schools, and ensure students have multiple ways to submit feedback and any complaints about the process.
  • Corinthian will also make refunds available to students in a number of circumstances. Corinthian and the Department will work together with the assistance of the monitor to establish a reserve fund of at least $30 million for Corinthian to pay those refunds.
  • Corinthian will turn over all enrollment and job placement data required by federal law – and overdue to the Department since January - by July 15th.  (DOE, July 3, 2014)
     By the middle of that fateful month, the DOE took additional steps to ensure Corinthian Colleges’ students and the American taxpayer are protected by announcing that Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates, under the leadership of former U.S. Attorney Patrick Fitzgerald, has been selected to take on the role of monitoring various aspects of the career college company.
     As part of the operating agreement reached earlier this month with Corinthian, the Department required that an independent monitor oversee Corinthian’s actions moving forward as the company begins to sell and wind down its campuses over the coming months.
      “Mr. Fitzgerald and his team will play a critical role in making sure that the Department is provided with an accurate accounting of Corinthian’s operations to ensure students are protected as well as protecting the integrity of taxpayers’ investment,” said U.S. Under Secretary Ted Mitchell. “The monitor will strengthen our efforts to ensure prudent financial management while overseeing an orderly process for students to complete their education – rather than students being left in the lurch as a result of an abrupt closure. With every action we’ve taken, our priority has been, and will continue to be, to put the interest of students first. We are confident that today’s announcement underscores that priority.”
       Fitzgerald was appointed U.S. Attorney for the Northern District of Illinois in 2001 by President George W. Bush. As U.S. Attorney, Mr. Fitzgerald led several high profile investigations and prosecutions, including the convictions of two former Illinois Governors, George Ryan and Rod Blagojevich. Mr. Fitzgerald was also selected as Special Counsel to investigate the leaks in the Valerie Plame matter and tried the case of United States v. Lewis “Scooter” Libby. Skadden was selected by The American Lawyer as a finalist in its 2014 Litigation Department of the Year issue and was named “Investigations Firm of the Year” at the 2014 Who’s Who Legal Awards.
       As articulated in the operating agreement the Department signed with Corinthian Colleges,  the monitor was given full and complete access to Corinthian personnel and budgets for the company, review all sales processes, and ensure that teach-out plans, which allow students to complete their program, are followed. The monitor will also confirm that Corinthian is in compliance with the production of documents and will review Corinthian’s rosters prior to their submission for the drawdown of Title IV Student Aid Funds and will also review campus eligibility. In addition, the monitor – which is fully funded by Corinthian – will see that students and Corinthian employees have multiple ways to submit feedback and complaints. The monitor reports solely to the Department and will do so on a regular basis.
        As part of the operating agreement, Corinthian agreed to make full refunds available to students in a number of circumstances. Corinthian and the Department also agreed to work together with the assistance of the monitor to establish a reserve fund of at least $30 million for Corinthian to pay those refunds. Corinthian is limited in using federal student aid funds to pay only for normal daily operations, and it cannot use federal funding to pay dividends, legal settlements of lawsuits or investigations, debt repayments, or payments related to private student loans.
      In addition, the Department continued its investigation of various Corinthian campuses and continued to do so throughout this process. Under the Higher Education Act, the Department is responsible for ensuring the effective administration and oversight of the approximately $150 billion in federal student aid that is disbursed each year to all Title IV institutions. Corinthian receives approximately $1.4 billion a year in federal student aid. For several months, the Department has been looking into serious concerns about Corinthian’s compliance with federal law. This includes assessing issues that have been identified through investigations conducted by other federal, state and local agencies.
      The Department announced that it would “work closely with Mr. Fitzgerald and his team in the coming weeks and months, to ensure that students are protected and have the information they need to make informed decisions about their education.” (DOE, July 18, 2014)
        The following year, Arnie Duncan’s other shoe dropped.   In April 2015 the DOE confirmed cases of misrepresentation of job placement rates to current and prospective students in Corinthian's Heald College system. The Department found 947 misstated placement rates and informed the company it is being fined about $30 million.
       Specifically, the Department determined that Heald College's inaccurate or incomplete disclosures were misleading to students; that they overstated the employment prospects of graduates of Heald's programs; and that current and prospective students of Heald could have relied upon that information as they were choosing whether to attend the school. Heald College provided the Department and its accreditors this inaccurate information as well.
       The Department also notified Corinthian it intended to deny Corinthian's pending applications to continue to participate in the Title IV federal student aid programs at its Heald Salinas and Stockton locations. Corinthian has 14 days to respond to the Department's notice, after which the Department will issue its final decision. Moreover, the Department has determined that Heald College is no longer allowed to enroll students and must prepare to help its current students either complete their education or continue it elsewhere.
      Commented the DOE’s Press Office, “The Obama Administration has led unprecedented efforts to protect consumers from predatory career colleges. It has established new gainful employment regulations to hold career-training programs accountable and ensure that students are not saddled with debt they cannot repay. These regulations ensure that programs improve their outcomes for students – or risk losing access to federal student aid. Last year, the Department announced a new federal interagency task force to help ensure proper oversight of for-profit institutions, which will be led by Under Secretary Ted Mitchell.
      "This should be a wake-up call for consumers across the country about the abuses that can exist within the for-profit college sector," U.S. Secretary of Education Arne Duncan said of the Department's enforcement action against Corinthian. "We will continue to hold the career college industry accountable and demand reform for the good of students and taxpayers. And we will need Congress to join us in that effort.
     "Instead of providing clear and accurate information to help students choose which college to attend, Corinthian violated students' and taxpayers' trust," said Under Secretary Mitchell. "Their substantial misrepresentations evidence a blatant disregard not just for professional standards, but for students' futures. This is unacceptable, and we are holding them accountable.
      “As part of these ongoing efforts to ensure that career colleges prepare students for the workforce, institutions are required to provide accurate information about their graduates' job placement success and the types of employment their graduates obtained. The Department expects all institutions to adhere to the highest standard of care and diligence in following the requirements of participating in federal student aid programs to ensure colleges are always doing right by students and taxpayers.”
      The majority of Corinthian's campuses were sold to the nonprofit Zenith Education Group, which agreed to provide a number of new consumer protections, such as providing refund and withdrawal opportunities to students in poorly-performing programs, and has taken steps to strengthen programs and improve affordability, including by reducing tuition. The sale allowed most students to continue pursuing their career goals without disruption, and the Department and the Consumer Financial Protection Bureau have since worked to provide more than $480 million in loan forgiveness for borrowers who took out Corinthian's high-cost private student loans.
In its investigation of Corinthian Colleges, the Department found numerous causes for concern with practices throughout the Heald College system. Some examples include:
  • Heald paid temporary agencies to hire its graduates to work at temporary jobs on its own campuses – and counted these graduates as placed. For example, Heald paid companies to hire graduates for temporary positions as short as two days, asked them to perform tasks like moving computers and organizing cables, and then counted those graduates as "placed in field."
  • Heald College counted placements that were clearly out of the student's field of study as in-field placements. For example, one campus classified a 2011 graduate of an Accounting program as employed in the field based upon a food service job she started at Taco Bell in June 2006. Another campus counted a 2011 Business Administration graduate as placed in the field based upon a seasonal clerk position she obtained in Macy's Shipping and Receiving Department during November 2010, which the student stated ended prior to her graduation.
  • Heald College failed to disclose that it counted as "placed" those graduates whose employment began prior to graduation, and in some cases even prior to the graduate's attendance at Heald. The Department's analysis revealed that, according to Corinthian's own data for 2012 graduates, over one-third of the graduates reported to have been "placed in field" started their jobs prior to January 1, 2012, and over one-quarter started their jobs prior to January 1, 2011. And in follow-up interviews with some of those students, they told the Department that their jobs were not related to their field of study, nor had they received promotions or increased responsibilities or otherwise progressed in those jobs because of their Heald education.
  • In some of its disclosures, Heald failed to state that it had excluded students from its placement rate calculations who the college said had deferred employment for one reason or another. In one case, a criminal justice program claimed a placement rate of 100 percent, but it had classified almost 60 percent of the graduates as unavailable for employment. In another case, a medical assisting program claimed a placement rate of 100 percent based upon 51 graduates having been placed, but it had classified almost 43 percent, or 38 of the 89 total graduates of the program, as unavailable for employment.
     Throughout this process, the Department sought a wind down of Corinthian Colleges that protects students, safeguards the investment taxpayers have made in their success, and creates opportunities for students to finish what they started. In the coming days, the Department will provide more information to Corinthian's students to help answer questions about their federal student aid and their options. The Department is also working on a process to help federal student loan borrowers submit a defense to repayment of their federal student loans.
      "We have kept students at the heart of every decision we have made about Corinthian, and we will continue to do so as we move forward," Under Secretary Mitchell claimed. "When our borrowers bring claims to us that their school committed fraud or other violations of state law against them, we will give them the relief that they are entitled to under federal law and regulations." (DOE, April 14, 2015)
        Two weeks later, Corinthian posted this announcement on its website:
Corinthian Announces Cessation of Effectively All Operations
All campuses closed effective Monday, April 27
SANTA ANA, Calif., April 26, 2015 – Corinthian Colleges, Inc. (Nasdaq: COCO) today announced that the Company has ceased substantially all operations and discontinued instruction at its remaining 28 ground campuses. The company is working with other schools to provide continuing educational opportunities for its approximately 16,000 students. Corinthian said those efforts depend to a great degree on cooperation with partnering institutions and regulatory authorities.
Campuses closed include Corinthian’s 13 remaining Everest and WyoTech campuses in California, Everest College Phoenix and Everest Online Tempe in Arizona, the Everest Institute in New York, and 150-year-old Heald College–including its 10 locations in California, one in Hawaii and one in Oregon.
Since signing an operating agreement with the U.S. Department of Education in July 2014, the Company has been focused on completing the orderly sale or wind-down of all of its schools. In November 2014, the Company announced that it had entered into an agreement to sell 56 Everest and WyoTech campuses to Zenith Education Group, Inc., a subsidiary of ECMC Group. As part of that sale, Zenith also agreed to conclude the teach-out process at 12 additional schools that were being closed. That transaction was completed in February of this year for all but three locations, the Everest College Phoenix campuses in Phoenix and Mesa, AZ, and Everest Institute in Rochester, NY. As a result of the sale, nearly forty thousand students were able to continue their studies and thousands of employees kept their jobs. Zenith has recently advised Corinthian that it will not consummate the purchase of Everest College Phoenix, and the closing conditions have not been satisfied for Everest Institute Rochester.
In parallel, the Company had been in advanced negotiations with several parties to both sell the 150-year-old Heald College and to arrange for teach-out partners to allow its Everest College and WyoTech students in California to continue their education. The Company said these efforts were unsuccessful largely as a result of federal and state regulators seeking to impose financial penalties and conditions on buyers and teach-out partners.
”We believe that we have attempted to do everything within our power to provide a quality education and an opportunity for a better future for our students,“ said Jack Massimino, Chief Executive Officer of Corinthian. ”Unfortunately the current regulatory environment would not allow us to complete a transaction with several interested parties that would have allowed for a seamless transition for our students. I would like to thank our employees for their selfless dedication and commitment to fulfilling the educational and career goals of all of our students.“
The Company said that its historic graduation rate and job placement rates compared favorably with community colleges. Corinthian also said that approximately 40 percent of its students previously attended a traditional higher education institution where their needs had not been met before attending a Corinthian school.
”Colleges like ours fill an important role in the broader education system and address a critical need that remains largely unmet by community colleges and other public sector schools,“ Massimino said. ”Overall, our schools did a good job for the students they served. We made every effort to address regulators’ concerns in good faith. Neither our Board of Directors, our management, our faculty, nor our students believe these schools deserved to be forced to close.“
THE LATEST
This new attack calls into question the integrity of a large, and once highly successful, sector of higher education.  As such, it dwarfs the Trump U. trials in significance to US higher education as a whole.  We in the non-proft sector should not be complacent as this drama unfolds.  New DOE rules could touch us in sensitive spots, too.
In the words of one observer: "New rulemaking says that fraudulent and financially risky schools may be subject to disclosure and repayment penalties, which jeopardizes for-profit schools, but also other institutions, like Hispanic-serving institutions and historically black colleges. The department remains in negotiations about how to more evenly apply the new rules with fewer unintended consequences, but with yesterday's announcement, it remains to be seen if that effort supersedes the department's rescue of misguided students and taxpayers."

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